Refund & Return Policy
Last updated: January 2026
We want you to be completely satisfied with your purchase. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
1. Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Non-returnable items:
- Perishable goods (food, flowers, etc.)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids
- Gift cards
2. Refunds Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7-10 business days.
3. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company (it may take some time before your refund is officially posted).
- Contact your bank (there is often some processing time).
If you’ve done all of this and you still have not received your refund yet, please contact us immediately.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@meerakart.com.
5. Shipping Returns
To return your product, please mail your product to:
Sector 12, Bokaro, Jharkhand, India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
